Legal
Privacy Policy
Last updated: 19 September 2026
01. Who we are
The website www.luvonstudio.com is owned and operated by Luvon Studio j.d.o.o., a company registered in the Republic of Croatia.
Luvon Studio j.d.o.o.
Medvedgradska 27
10000 Zagreb, Croatia
OIB: 06832842898
Email: info@luvonstudio.com
Phone: +385 91 320 0080
Instagram: @luvon.studio
Luvon Studio j.d.o.o. acts as the data controller for the processing of personal data described in this Privacy Policy in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and other applicable data protection legislation.
As data controller, Luvon Studio determines the purposes and means of processing personal data collected through this website and in connection with inquiries and related communications.
For any questions regarding this Privacy Policy, the processing of personal data or the exercise of your data protection rights, please contact us at info@luvonstudio.com.
02. Information we collect
When you contact Luvon Studio through the inquiry form, we may collect information that you voluntarily provide, including:
- • your name
- • your email address
- • your wedding date
- • your wedding location
- • the contents of your message
We may also receive limited technical information necessary for the secure operation and delivery of the website, such as IP address, browser information and server logs.
03. How we use your information
Personal information submitted through the website is used primarily to:
- • respond to wedding and photography inquiries
- • communicate about availability and services
- • prepare proposals or take steps toward a booking
- • maintain the security and operation of the website
- • comply with applicable legal and business obligations where required
04. Legal basis for processing
Depending on the context, personal data may be processed because it is necessary to respond to your request and take steps prior to entering into a contract, to fulfil a contract, to comply with a legal obligation, or where Luvon Studio has a legitimate interest in securely operating and protecting its website and business.
05. Service providers
We may use trusted service providers where necessary to operate the website and communicate with you.
This includes website hosting infrastructure and Resend, which is used to deliver inquiry form messages by email. These providers may process limited personal or technical information on our behalf in connection with their services.
We do not sell personal information to advertisers or other third parties.
06. International transfers
Some technology providers used to operate this website may process information outside Croatia or the European Economic Area. Where applicable, such transfers are handled using appropriate safeguards required under data protection law.
07. Data retention
Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected, including communication regarding an inquiry, potential or completed bookings, and applicable legal, accounting or business record-keeping obligations.
Inquiry information that does not result in a booking may be deleted when it is no longer reasonably necessary for communication or legitimate business purposes.
08. Your privacy rights
Depending on the circumstances and the legal basis for processing, applicable data protection law may give you the right to:
- • request access to your personal data
- • request correction of inaccurate personal data
- • request deletion of personal data where applicable
- • request restriction of processing
- • object to certain processing
- • request data portability where applicable
- • withdraw consent where processing is based on consent
These rights are not absolute and may depend on the circumstances of the processing and applicable legal requirements.
To exercise a privacy right, contact info@luvonstudio.com.
09. Right to lodge a complaint
If you believe that your personal data has been processed unlawfully or that your data protection rights have been infringed, you may contact Luvon Studio so that we can review your concern.
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
AZOP can be contacted at azop@azop.hr, or through its official website and complaint procedure.
Exercising this right does not prevent you from using any other legal remedies available to you.
10. Security of personal data
Luvon Studio takes reasonable technical and organisational measures designed to protect personal data against unauthorised access, accidental loss, misuse, disclosure, alteration or destruction.
Access to personal data is limited to persons and service providers who require it for legitimate business purposes. We also rely on security measures provided by the technology services used to operate the website and deliver communications.
No method of electronic transmission or storage can be guaranteed to be completely secure. However, reasonable safeguards are applied according to the nature of the information and the risks involved.
11. Personal data breaches
If a personal data security incident occurs, Luvon Studio will assess the circumstances and take appropriate steps to contain, investigate and address the incident.
Where required by applicable data protection law, the competent supervisory authority and affected individuals will be notified.
12. Cookies and analytics
At the time of this policy, Luvon Studio does not intentionally use advertising pixels or non-essential analytics tracking on this website.
If analytics, advertising technologies or other non-essential cookies are introduced in the future, this Privacy Policy and any required cookie controls will be updated accordingly.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, service providers, business practices or applicable legal requirements.
Where a change materially affects how personal data is processed, we will take reasonable steps to make the updated information available in an appropriate manner.
We encourage visitors to review this page periodically for the most current information about our privacy practices.
14. Last updated
This Privacy Policy was last updated on 19 September 2026.
The date will be updated whenever material changes are made to this policy.
15. Contact
If you have any questions about this Privacy Policy, how Luvon Studio processes personal data or how to exercise your rights, please contact:
info@luvonstudio.com